Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how Dragon House ("we," "us," "our," or "Company") collects, uses, discloses, and otherwise handles your information when you visit our website dragonhouse.co.nz and related services. We are committed to protecting your privacy and ensuring transparency about our data practices.
Information We Collect
We may collect the following types of information from visitors to our website:
- Personal Information: Name, email address, and contact details when you voluntarily submit them through forms, newsletters, or inquiries
- Technical Information: IP address, browser type, operating system, pages visited, and time spent on our site
- Cookies and Tracking Data: Information stored through cookies and similar tracking technologies (detailed in our Cookie Policy below)
- Usage Data: How you interact with our content, links clicked, and features accessed
We do not intentionally collect information from individuals under 18 years of age. Our website is not directed to minors, and we comply with New Zealand gambling age restrictions (18+).
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behavior and improve site performance
- Affiliate tracking and commission attribution for casino and betting site referrals
- Personalizing user experience and delivering relevant content
- Responding to inquiries and providing customer support
- Sending newsletters and promotional updates (with your consent)
- Detecting and preventing fraudulent activity or misuse of our website
- Complying with legal obligations in New Zealand
Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and track site usage.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Track visitor behavior and site performance (e.g., Google Analytics)
- Affiliate Tracking Cookies: Monitor clicks and referrals to our affiliate partners for commission purposes
- Marketing Cookies: Used for retargeting and advertising campaigns
Cookie Opt-Out: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality. You may also opt out of analytics cookies through tools such as Google Analytics' opt-out browser extension.
Third-Party Links
Our website contains links to online casinos, pokies sites, and other affiliate partners. We are not responsible for the privacy practices, terms of service, or content of these external websites. When you click through to third-party sites, you are subject to their own privacy policies and terms.
We encourage you to review the privacy policies of any casino or gambling site before providing personal or financial information. Dragon House does not control these external sites and disclaims liability for their practices.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- New Zealand Residents: Under the Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. You may also lodge a complaint with the Privacy Commissioner if you believe we have breached your privacy rights.
- EU/UK Residents: If applicable, GDPR and UK GDPR rights apply, including the right to access, rectify, erase, and port your data.
- US Residents: Certain US states (including California under CCPA) provide specific privacy rights regarding data collection and sale.
To exercise any of these rights, please contact us at [email protected].
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by New Zealand law. Typically:
- Personal data provided through forms is retained for 2 years or until you request deletion
- Analytics and usage data is retained for 12-24 months
- Affiliate tracking data is retained for the duration of the affiliate relationship plus 12 months
- Cookie data expires according to individual cookie settings
You may request deletion of your personal data at any time by contacting us.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: dragonhouse.co.nz
We will respond to your inquiry within 20 business days or as required by the Privacy Act 2020.
Disclaimer: This Privacy Policy may be updated from time to time. We will notify users of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our website constitutes acceptance of the updated Privacy Policy.